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Nonprofit

Northwell Health

Northwell HealthNew Hyde Park, NY1-800-995-5727
Charity Care Policy

Northwell provides 100% charity care for patients at or below 300% FPL. Patients between 300-400% FPL may receive partial discounts. New York state law requires additional financial assistance protections.

Income Eligibility

100% free care below 300% FPL; discounts up to 400% FPL

Financial Data

Tax Exemption Value

$2.5 billion in community benefit (2023)

Charity Care Provided

$820 million in charity care (2023)

Nonprofit hospitals receive tax exemptions in exchange for providing community benefits including charity care. Under IRS Section 501(r), they are required to have a written financial assistance policy and may not pursue extraordinary collection actions before making reasonable efforts to determine eligibility.

How to Apply
  1. 1Complete a Financial Assistance Application available at admissions, patient financial services, or online.
  2. 2Submit with income verification within 240 days.
  3. 3Northwell proactively screens patients for eligibility.

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Know Your Rights

As a patient at Northwell Health, you have the right to:

  • Receive a plain-language summary of the hospital's financial assistance policy before being billed
  • Apply for financial assistance up to 240 days after your first billing statement
  • Not be sent to collections or have liens placed on your property while your application is pending
  • Receive emergency care regardless of your ability to pay, under EMTALA federal law
  • Request an itemized bill with every charge explained in detail
  • Dispute any charge you believe is inaccurate or unfair
  • Be charged no more than the amounts generally billed to insured patients if you qualify for financial assistance
  • Have your financial assistance application reviewed within a reasonable time frame