UPMC provides free care for patients at or below 200% FPL. Discounted care is available for patients between 200-400% FPL. Uninsured patients automatically receive a prompt-pay discount.
Income Eligibility
100% free care below 200% FPL; discounts 200-400% FPL
Tax Exemption Value
$2.1 billion in community benefit (2023)
Charity Care Provided
$480 million in charity care (2023)
Nonprofit hospitals receive tax exemptions in exchange for providing community benefits including charity care. Under IRS Section 501(r), they are required to have a written financial assistance policy and may not pursue extraordinary collection actions before making reasonable efforts to determine eligibility.
- 1Request a Financial Assistance Application from the billing department or download from UPMC's website.
- 2Submit with income verification within 240 days.
- 3UPMC performs presumptive eligibility screening.
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Generate Your Charity Care Application — $49As a patient at UPMC, you have the right to:
- Receive a plain-language summary of the hospital's financial assistance policy before being billed
- Apply for financial assistance up to 240 days after your first billing statement
- Not be sent to collections or have liens placed on your property while your application is pending
- Receive emergency care regardless of your ability to pay, under EMTALA federal law
- Request an itemized bill with every charge explained in detail
- Dispute any charge you believe is inaccurate or unfair
- Be charged no more than the amounts generally billed to insured patients if you qualify for financial assistance
- Have your financial assistance application reviewed within a reasonable time frame